Safe and Well Visits

Published: 20 February 2025

A Safe and Well Visit is a free service offered to eligible residents by Royal Berkshire Fire and Rescue Service (RBFRS). Visits take place in the resident's home, are tailored to individual needs and will be arranged at a time convenient for the resident. During the visit, fire safety in the home is checked, as well as health and wellbeing and, if necessary, free smoke alarms will be fitted.

To qualify for this free Safe and Well visit, the resident must answer "yes" to at least one of the following:

  • Aged 60 and over;
  • Have limited mobility;
  • Be an oxygen user;
  • Have a sensory need (hearing and/ or sight);
  • Have a hoarded home;
  • Confined to the bed;
  • Have a learning disability;
  • Be living with a mental illness;
  • Have Dementia;
  • Use Dialysis.

Residents who answer "yes" to any of the following will also be considered:

  • Have a drug or alcohol dependency;
  • Have emollient creams applied to your skin;
  • Have mental health needs;
  • Are a smoker;
  • Live alone;
  • Have no smoke detection or have had a previous fire.

For further information or to apply, please see the RBFRS web site, call 0800 587 6679, or e-mail safeandwell@rbfrs.co.uk

For information about other safety services, advice and guidance available from RBFRS is available on the Your Safety page of its web site.